User Experience Agency

Where user needs and your business goals intersect.

We make beautiful digital products that bring value to your organization.

Solving user challenges graphic with bullseye and maze
Solve user challenges graphic.

Blackbird solves often complex, but critical user challenges.

Our team of designers, engineers, and strategists make the finest digital products through proven processes, user understanding, and creativity.

Pat Walsh
Pat Walsh

Owner & Director

Cali Chess
Cali Chess

Project Manager

Jack Watson
Jack Watson

UX Designer

Phil Hoyt
Phil Hoyt

Developer

Dana Chiappone
Dana Chiappone

Finance Manager

Gwen Francis
Gwen Francis

Coordinator

UX Services

Blackbird offers a range of digital user experience (UX) services.

Strategy

UX Requirements
User Journeys
Information Architecture
Website Accessibility

Design

Design Systems
Identity & Branding

Development

WordPress Website Development
WordPresss Plugin Development
Systems Integrations & API

Recognized

design730
Design 730 Award

Process

Plan

Determine goals, gather materials, identify KPIs, and explore solutions.

Design phase icon

Design

Design a user-centered solution – from information architecture to UI.

Website(or app) production icon

Produce

Develop design system and features. Create and input content. Test.

Launch

Enable

Provide documentation, training and support for maintaining your website.

Test

Improve

Learn and improve, not launch and forget. The best digital products are made better over time.

Let's talk.