Our websites are designed to solve user challenges and bring value to your organization.
We're dedicated to help you improve your customer online experience, and generate more visitors, leads, customers, donors... whoever you need to connect with.
Establishing a new digital standard for a classic brand and its global subsidiaries.
Case study coming soon.
An updated brand identity and website connecting citizens to their local government.
Determine goals, gather materials, identify KPIs, and explore solutions.
Design a user-centered solution – from information architecture to UI.
Develop design system and features. Create and input content. Test.
Provide documentation, training and support for maintaining your website.
Learn and improve, not launch and forget. The best digital products are made better over time.
Yes, Blackbird offers Managed WordPress website hosting with Flywheel, a best-in-class WordPress hosting provider.
Summary of Managed WordPress Hosting features:
Yes, Blackbird offers the following post-launch services.
WordPress Maintenance: Keep your website investment safe and secure. Our WordPress Maintenance Program Includes:
Support Ticketing: Blackbird has a available to our clients so that they may report any issues that may arise with their website, including
Tickets are received and assigned a number. The requestor will receive a confirmation email while we assessed, prioritized, and routed to the appropriate Blackbird Team Member.
Support tickets are taken during regular business hours, and prioritized based on order received. Support is billed at our hourly rate.
Priority support options are available, and may be packaged depending your specific requirements
Website Continuous Improvement: Your website launch is just the beginning of its journey. What makes a website go from good to Best-in-class?
Best-in-class website aren’t often created in one round, but rather the result of continuous improvement efforts over time. They have a roadmap. They are informed by user data to develop hypotheses aimed at improving user experience, and reaching business objectives.
Continuous improvement cycles are iterative, results-focused, and data-driven. These projects typically range between 120 – 200 hours, but can vary in scope
We want your products to be accessible to all of your vis ADA accessibility is always considered in the creation of the products with makes.
We love blending accessibility and aesthetics to create websites that everyone likes using. If you’re looking for industry-leading experts on accessible website design, we’d like to think we’re leading the charge.