Website Design

We make web experiences better.

Our websites are designed to solve user challenges and bring value to your organization.

digital experience

We're dedicated to help you improve your customer online experience, and generate more visitors, leads, customers, donors... whoever you need to connect with.

Website Work

A website for engaging and supporting a diverse and ambitious group of entrepreneurs.

Our multi-award-winning showcase of feature films for the worldwide theatrical market.

Establishing a new digital standard for a classic brand and its global subsidiaries.

Updated City of Willoughby logo - designs by Jack Watson and Pat Walsh of Blackbird digital.

Case study coming soon.

City of Willoughby​

An updated brand identity and website connecting citizens to their local government.​

Helping an award winning transit authority mobilize residents of Lake County, Ohio.


website planning stage


Determine goals, gather materials, identify KPIs, and explore solutions.

Design phase icon


Design a user-centered solution – from information architecture to UI.

Website(or app) production icon


Develop design system and features. Create and input content. Test.


Enable phase


Provide documentation, training and support for maintaining your website.

Test phase icon


Learn and improve, not launch and forget. The best digital products are made better over time.

Contact Us

Frequently Asked Questions

WordPress is now 43% of the internet for a reason. Blackbird develops digital products using WordPress exclusively.

Over our 18-year History, we have used just about every CMS available. For our clients, easy and effective content management is critical to project success. Marketing teams should be able to make manage content without gatekeepers or technical barriers.

WordPress has won us, our clients, and a huge chunk of the internet over. What makes it even better is that it is free to use. WordPress is safe, secure, and gives our team the foundation to confidently design, build, and deploy best-in-class websites.

Yes, Blackbird offers Managed WordPress website hosting with Flywheel, a best-in-class WordPress hosting provider.

Summary of Managed WordPress Hosting features:

  • Automatic WordPress site hardening, making it impossible for attackers to affect core files
  • Server infrastructure maintained and updated according to WordPress best practices and recommendations
  • A WordPress-focused firewall to prevent malware before it reaches your site
  • Free, automatically renewed SSL certificates
  • Site caching and a CDN (content delivery network) that makes your site even faster by serving the website content from servers physically closer to users accessing the site
  • Daily backups
  • Free email deliverability service for the site (password resets, etc that don’t go to spam)
  • An optional staging site that allows you to work on site updates in bulk before going live
  • Incredibly responsive support technicians (seriously they’re amazing)

Yes we do! Keep your website investment safe and secure. Our WordPress Maintenance Program Includes:

  • Uptime Monitoring: 24/7 monitoring to make sure your site is always available for your customers.
  • Network Security: Our WordPress professionals will monitoring your website to keep any nasty intruders out.
  • Site Backup: Secure daily backups so your site can be restored quickly, just in case anything goes wrong.
  • System Core Updates: Peace of mind that your website software is always up to date. Stay ahead of bugs and security issues while, and get the latest features and functionality.
  • Weekly Plugin Updates: Using out of date plugins invites trouble. We’ll organize, update your plugin library, remove those that aren’t in use.
  • Database Optimization: Monthly cleaning of your website to keep it running smooth.
  • Reporting: Monthly reporting so you can rest assured it’s under control.


Support Ticketing

Support Ticketing System available to our clients so that they may report any issues that may arise with their website, including:

  • Bugs Reporting
  • Request a feature or update
  • Need an Website Edit

Support tickets are taken during regular business hours, and prioritized based on order received. Support is billed at our hourly rate.

Priority support options are available, and may be packaged depending your specific requirements.

Website Continuous Improvement

Your website launch is just the beginning of its journey. What makes a website go from good to Best-in-class?

Best-in-class websites aren’t often created in one round, but rather the result of continuous improvement efforts over time. They have a roadmap. They are informed by user data to develop hypotheses aimed at improving user experience, and reaching business objectives.

Continuous improvement cycles are iterative, results-focused, and data-driven. These projects typically range between 120 – 200 hours, but can vary in scope.

We want your products to be accessible to all of your vis ADA accessibility is always considered in the creation of the products with makes.

We love blending accessibility and aesthetics to create websites that everyone likes using. If you’re looking for industry-leading experts on accessible website design, we’d like to think we’re leading the charge.

Outside of many available plugins built to integrate WordPress with other third-party tools, WordPress also includes a robust REST API that opens a door for tighter integrations.

Our development team has successfully integrated WordPress websites with a range of marketing automation, CRMs, Learning management systems and more.

When we develop and design a website for you, we’ll ensure that your team is well equipped to manage our website content from day to day.

Our expert team is here to help you get the most out of WordPress with ongoing WordPress training and consultation.

  • Documentation 
  • Virtual WordPress Training
  • Technical Consulting
  • Accessibility Consultation
  • Design/UX Consultation

Let's talk.