Support Ticketing
Support Ticketing System available to our clients so that they may report any issues that may arise with their website, including:
- Bugs Reporting
- Request a feature or update
- Need an Website Edit
Support tickets are taken during regular business hours, and prioritized based on order received. Support is billed at our hourly rate.
Priority support options are available, and may be packaged depending your specific requirements.
Website Continuous Improvement
Your website launch is just the beginning of its journey. What makes a website go from good to Best-in-class?
Best-in-class websites aren’t often created in one round, but rather the result of continuous improvement efforts over time. They have a roadmap. They are informed by user data to develop hypotheses aimed at improving user experience, and reaching business objectives.
Continuous improvement cycles are iterative, results-focused, and data-driven. These projects typically range between 120 – 200 hours, but can vary in scope.