Cleveland Web Design Company

Website design by Cleveland, for Cleveland.

We’re a Cleveland web design company that’s been making websites for over almost 20 years. We love supporting Cleveland-area businesses and nonprofit organizations. We hope you’re next.

Currently accepting new clients.
Cleveland Skyline Illustration
"Ohio" icon with push pin marking Cleveland

Looking for a hometown hero?

If you seek a Cleveland web design company that create world-class websites that gets results, look no further.

Websites for Cleveland businesses.

Establishing a new digital standard for a classic brand and its global subsidiaries.

Our multi-award-winning showcase of feature films for the worldwide theatrical market.

WP Core Updates

Looking for a WordPress expert in Cleveland?

Our CMS of choice for the past 10 years has been WordPress. Looking for experts WordPress experts? you’ve found them.

A web design process developed to produce predictably exceptional results.

Our 18-year History has allowed us to develop and refine a process that has a proven track record of producing exceptional results.

website planning stage

Plan

Determine goals, gather materials, identify KPIs, and explore solutions.

Design phase icon

Design

Design a user-centered solution – from information architecture to UI.

Website(or app) production icon

Produce

Develop design system and features. Create and input content. Test.

Launch

Enable phase

Enable

Provide documentation, training and support for maintaining your website.

Test phase icon

Improve

Learn and improve, not launch and forget. The best digital products are made better over time.

Recognition

w3 silver award
One Page Love Award
Design 730 Award
Graphic Design USA Award
Logo Lounge Award
Fast Track 50 Award
Cleveland Choice Awards 2018
APEX Award

Services

Blackbird offers a range of digital user experience (UX) services.

Strategy

UX Requirements
User Journeys
Information Architecture
Website Accessibility

Design

Design Systems
Identity & Branding

Development

WordPress Website Development
WordPresss Plugin Development
Systems Integrations & API

A modern approach to website design and WordPress theme development.

We take a modern approach to custom WordPress theme development that includes modular elements and full support of the WordPress Gutenberg block editorWhen we develop your website theme, we rely less on rigid page templates and out-of-context input fields. 

We instead create a design system – a collection of reusable components, guided by clear standards, that can be assembled together to build any number of applications.

Contact Us

Frequently Asked Questions

New engagements usually can start within two two to three weeks. depending on our current capacity.

WordPress is now 43% of the internet for a reason. Blackbird develops digital products using WordPress exclusively.

Over our 18-year History, we have used just about every CMS available. For our clients, easy and effective content management is critical to project success. Marketing teams should be able to make manage content without gatekeepers or technical barriers.

WordPress has won us, our clients, and a huge chunk of the internet over. What makes it even better is that it is free to use. WordPress is safe, secure, and gives our team the foundation to confidently design, build, and deploy best-in-class websites.

Outside of many available plugins built to integrate WordPress with other third-party tools, WordPress also includes a robust REST API that opens a door for tighter integrations.

Our development team has successfully integrated WordPress websites with a range of marketing automation, CRMs, Learning management systems and more.

Yes, Blackbird offers Managed WordPress website hosting with Flywheel, a best-in-class WordPress hosting provider.

Summary of Managed WordPress Hosting features:

  • Automatic WordPress site hardening, making it impossible for attackers to affect core files
  • Server infrastructure maintained and updated according to WordPress best practices and recommendations
  • A WordPress-focused firewall to prevent malware before it reaches your site
  • Free, automatically renewed SSL certificates
  • Site caching and a CDN (content delivery network) that makes your site even faster by serving the website content from servers physically closer to users accessing the site
  • Daily backups
  • Free email deliverability service for the site (password resets, etc that don’t go to spam)
  • An optional staging site that allows you to work on site updates in bulk before going live
  • Incredibly responsive support technicians (seriously they’re amazing)

When we develop and design a website for you, we’ll ensure that your team is well equipped to manage our website content from day to day.

Our expert team is here to help you get the most out of WordPress with ongoing WordPress training and consultation.

  • Documentation 
  • Virtual WordPress Training
  • Technical Consulting
  • Accessibility Consultation
  • Design/UX Consultation

Yes we do! Keep your website investment safe and secure. Our WordPress Maintenance Program Includes:

  • Uptime Monitoring: 24/7 monitoring to make sure your site is always available for your customers.
  • Network Security: Our WordPress professionals will monitoring your website to keep any nasty intruders out.
  • Site Backup: Secure daily backups so your site can be restored quickly, just in case anything goes wrong.
  • System Core Updates: Peace of mind that your website software is always up to date. Stay ahead of bugs and security issues while, and get the latest features and functionality.
  • Weekly Plugin Updates: Using out of date plugins invites trouble. We’ll organize, update your plugin library, remove those that aren’t in use.
  • Database Optimization: Monthly cleaning of your website to keep it running smooth.
  • Reporting: Monthly reporting so you can rest assured it’s under control.

 

Support Ticketing

Support Ticketing System available to our clients so that they may report any issues that may arise with their website, including:

  • Bugs Reporting
  • Request a feature or update
  • Need an Website Edit

Support tickets are taken during regular business hours, and prioritized based on order received. Support is billed at our hourly rate.

Priority support options are available, and may be packaged depending your specific requirements.

Website Continuous Improvement

Your website launch is just the beginning of its journey. What makes a website go from good to Best-in-class?

Best-in-class websites aren’t often created in one round, but rather the result of continuous improvement efforts over time. They have a roadmap. They are informed by user data to develop hypotheses aimed at improving user experience, and reaching business objectives.

Continuous improvement cycles are iterative, results-focused, and data-driven. These projects typically range between 120 – 200 hours, but can vary in scope.

We want your products to be accessible to all of your vis ADA accessibility is always considered in the creation of the products with makes.

We love blending accessibility and aesthetics to create websites that everyone likes using. If you’re looking for industry-leading experts on accessible website design, we’d like to think we’re leading the charge.

We love to work with creative other agencies with different disciplines. Blackbird can help your agency serve your clients in areas that you’d rather not delve into. Let us be your WordPress technical advisors and engineers, and user experience experts.

When you patronize a Cleveland business, you’re creating jobs right here in our community,  strengthening the local economy. Plus, small businesses make cities more interesting and diverse. We love being a Cleveland website design company.

Over our 18-year History, we have used just about every CMS available. For our clients, easy and effective content management is critical to project success. Marketing teams should be able to make manage content without gatekeepers or technical barriers.

WordPress has won us, our clients, and a huge chunk of the internet over. What makes it even better is that it is free to use. WordPress is safe, secure, and gives our team the foundation to confidently design, build, and deploy best-in-class websites.

Let's talk.